OMG the wasteland!

Well it's only been 24 hours, but it felt like a lifetime!

This weekend I made the discovery that ntl/virgin media whatever they are called now had not taken any payment for my dial-up Internet connection since November. So we tried to ring them Saturday to sort it out, but they had no clue who I was or what I wanted... great start.

I tried to re-enable payment online but it kept rejecting my card on Sunday.

Then I thought yesterday I'd get in touch with them again and try someone else, they hadn't cut me off or anything.

Well low and behold I come home to a reminder notice saying that I had not answered any previous correspondence (because I hadn't received any!) regarding payments from my CC.

So onto the phone I got and tried to sort it out, as well as my original master e-mail address that has become invalid due to all the spamming it got.

So that was all fine, I was told it was all fixed, payment went through, even my e-mail had been reinstated.

Hm... an hour later I go to sit and dial-up and get my e-mail, and what have they done? Cut me off!

I tell you it's been a rather frustrating day, not least due to work pressure, but trying to explain the whole saga to a gazillion people, and ntl/virgin having their computers down and unable to look owt up.

After a rather expensive call to technical support I seem to be fixed and online again, and I think I can use my original e-mail account again! :oO

My driving lesson has been moved to Saturday morning as my instructor's car is in the shop - so need to work out with Zoe what time we're off to see our flick. I'm likely working the rest of Saturday and Sunday as it's mega busy right now - joy.

And I have a severe case of eye strain - I really should get off the PC and get an appointment at the opticians! Should I be taking any supplements for my eyes I wonder, ma had some she bought in Poland so I may need to try those.

The only good thing that has happened so far this week is that I lost 4 lbs, but I am about to have some pancakes - probably with cheese... and one sweet one as well, it's pancake day. But fear not I am gymming tomorrow night, then Thursday night, then Friday I have a review session on Get Results.

And breeeeeeeeeeeeeeaaaaaaaaaaaatttttthheeeeeeeee

Hope everyone has a nice Shrove Tuesday!

Comments

[Gillie]

Bucketloads of sympathy Nat. Hope you are back in the land of the cyberliving (?!) Would you believe I am back in dispute with BT AGAIN .... and they rang and asked if I would take part in a customer satisfaction survey. Boy did I get satisfaction answering their questions LOL!